Returns & Exchanges

Arcadia Objects wants you to be completely satisfied with your purchase. This policy outlines the conditions and procedures for returning or exchanging items.

Return Policy Overview

You may return most items within 14 days of delivery for a refund to your original payment method. All returned items must be in new, unused, and resalable condition with all original tags attached and packaging included. Please note that personalized items and items marked as final sale are not eligible for return or exchange. We cannot accept returns for items that have been worn, altered, damaged, or are not in their original condition.

How to Initiate a Return

To begin a return, please visit our returns portal. You will need your order number and email address to log in and create a return request. Once your request is submitted, you will receive a return authorization and instructions. Items must be returned within 14 days of the return authorization being issued.

Refunds

Upon receipt and inspection of your return at our warehouse, your refund will be processed to your original form of payment. Please allow time for your financial institution to complete the refund process. Please note that original shipping charges are non-refundable.

Exchanges

We currently offer exchanges for size or color, subject to availability. To initiate an exchange, please create a return for the original item as described above and place a new order for the desired item on our website. We recommend placing the new order promptly to ensure the item is in stock.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact our customer support team immediately. We will arrange for a replacement or return at no cost to you.

International Returns

For orders shipped outside our primary region, customers are responsible for any return shipping costs and applicable customs duties or taxes for the returned goods. Refunds will be issued for the cost of the merchandise only. We recommend using a trackable shipping service for all returns.

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